Refund Policy

We want you to be happy with your purchase. If you have an issue with your order, we’re here to help.

Return & Exchange Eligibility

We accept returns or exchanges within 30 days of delivery if:

• Item is unused, unwashed, and in original condition.

• Incorrect or defective product received.

Customized or personalized items are only eligible for return if they arrive damaged, defective, or incorrect.

Non-returnable Items

• Personalized products with names, custom designs, or printed requests (unless defective).

• Clearance or final sale items.

Refund Process

Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds will be processed to your original payment method within 3–7 business days.

Damaged, Wrong, or Missing Items

If your order arrives damaged or incorrect, contact us within 7 days with:

• Order number

• Photos of the product

• Description of the issue

We will send a replacement at no extra charge.

Return Shipping

• Returns due to our error → We cover the shipping cost.

• Returns for personal reasons (change of mind, wrong size ordered) → Customer covers the shipping cost.